Share Your Feedback

Maintaining high customer service standards is one of our priorities. We welcome your feedback and use it to improve our service.

To view or download Council’s Complaints Handling Policy and the Customer Service Charter.

Providing contact details will allow us to contact you to discuss the issue.

If you would like a response from Council on your request or complaint please enter your phone number and email address along with details of your request or complaint below. Council will endeavour to contact you and keep you updated on the progress of your request or complaint.


Have Your Say: Artwork Design - Rupanyup Library Precinct Project

Yarriambiack Shire Council, in collaboration with the Rupanyup Progress Association are collating artwork designs for the Rupanyup Library Precinct Project. This is your opporutnity to provide ideas for the artwork that will be placed on the exterior of the refurbished building. 

The submissions will be collated and presented to the President of the Rupanyup Progress Association and the committee for their selection and endorsement at their February 2024 meeting (date TBC). Council will not be involved in the final decision. 

Submissions can also be sent via email to Council's Customer Support and Libraries Coordinator Jo White at Submissions will be accepted until Wednesday 31 January 2024. For more information please contact Jo White on (03) 5398 0100.


Rupanyup Library Exterior Plan.png

Click here to view form.

Have Your Say - 2023-2027 Draft Tourism Strategy

Yarriambiack Shire Council has developed the Draft 2023-2027 Tourism Strategy to define the priorities for Council and key stakeholders to ensure tourism continues to be a sustainable driver of the local economy.  The vision of the strategy is to define Yarriambiack Shire’s tourism footprint within the visitor economy while sustainably increasing reputation and economic yield. 

Feedback on the draft strategy is invited from local tourism providers, businesses, event organisers and residents and can be submitted via the online form below. Submissions will close on Thursday 7 December 2023. All enquiries can be directed to Council's Manager Community Strengthening & Engagement Sarah Collins on (03) 5398 0100 or 

Download the draft Tourism Strategy here.(PDF, 5MB)

Click here to view form.