Share Your Feedback
Maintaining high customer service standards is one of our priorities. We welcome your feedback and use it to improve our service.
To view or download Council’s Complaints Handling Policy and the Customer Service Charter.
Providing contact details will allow us to contact you to discuss the issue.
If you would like a response from Council on your request or complaint please enter your phone number and email address along with details of your request or complaint below. Council will endeavour to contact you and keep you updated on the progress of your request or complaint.
Have Your Say - Access and Inclusion Survey
Have Your Say - Access and Inclusion Survey
Yarriambiack Shire Council is seeking your help to review our Access and Inclusion plan.
The first Yarriambiack Shire Council Access and Inclusion plan is now out of date and we are conducting surveys across the shire and holding public meetings to hear your views on access issues that are important to you and your community.
Access relates to many things for example Physical access, Sensory access, and Cultural access.
Click here to view form.
Have Your Say - 2023/24 Draft Budget
Draft Budget Community Consultations
In collaboration with the Progress Associations or the equivalent bodies in each township across the Shire, the Mayor and CEO invite you to attend a presentation on the Council’s Draft Budget and Strategic Priorities over the next 12 months. These meetings are open to the public. For more information contact Council's Information Management and Governance Officer Belinda Penny on (03) 5398 0100 or bpenny@yarriambiack.vic.gov.au.
Have Your Say - Draft Budget Public Submissions
Yarriambiack Shire Council’s draft 2023/2024 Annual Budget was approved for public notice at the council meeting held on Wednesday 24 May. The draft document provides full details of the resources required to deliver the services and initiatives identified in the Council Plan.
Community members have the opportunity to provide feedback relating to the Council Budget via the following methods:
- In person at the upcoming Community Consultations (see right)
- In writing to the CEO, Tammy Smith on info@yarriambiack.vic.gov.au or PO BOX 243 Warracknabeal VIC 3393
Download the Draft 2023-2024 Budget here.(PDF, 3MB)
Click here to view form.
Have Your Say - Draft 2023 - 2028 Footpath Hierarchy
Yarriambiack Shire Council’s draft 2023-2028 Footpath Hierarchy is now available for public feedback. This hierarchy document will be used as a tool in the management of all footpaths in the Yarriambiack Shire for which the Yarriambiack Shire has management responsibility. The hierarchy will determine basic standards for the footpaths and will assist Council and its officers to plan for maintenance works and reconstruction works to be carried out in a cost effective manner that provides “best value” for the money spent.
Submissions can be made directly to the CEO Tammy Smith via email to tsmith@yarriambiack.vic.gov.au or mail to PO BOX 243 Warracknabeal VIC 3393. Submissions close at 5pm Wednesday 21 June.
Download the 2023 - 2028 Footpath Hierarchy here(PDF, 9MB)
Click here to view form.
Have Your Say - Revenue and Rating Plan
The Local Government Act 2020 requires Council to prepare and adopt a “Revenue and Rating Plan”, which replaces the “Rating Strategy” required by the Local Government Act 1989.
The plan is reviewed and updated annually to reflect changes to Council’s operating environment. The draft 2023 – 2027 plan incorporates the following updates:
- Reference to the glass kerbside collection that was introduced from 01 July 2022.
- All financial tables have been updated to incorporate the 23-24 budget period cycle.
- Objections to property valuations has been expanded to include how objections can be lodged directly with the Council or through the Valuer General Victoria’s Website.
- A section regarding Payment in Lieu of Rates and Ratable Land and Exemptions has been included in the document.
Community members have the opportunity to provide feedback relating to the Council Budget via the following methods:
- In person at the upcoming Community Consultations (see right)
- In writing to the CEO, Tammy Smith on info@yarriambiack.vic.gov.au or PO BOX 243 Warracknabeal VIC 3393
Community Submissions will be accepted until 5pm Wednesday 21 June. For more information contact Council’s Customer Service Team on (03) 5398 0100.
Download the Revenue and Rating Plan(PDF, 436KB)
Click here to view form.